Privacy Policy

Effective Date: February 20, 2025

Terminal B INTL LLC ("Terminal B," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit www.terminalbstore.com (the "Site"), purchase products, or interact with us.

By using our Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, do not use our Site.

1. Information We Collect

We collect personal information to operate our business, improve services, and comply with legal obligations.

A. Information You Provide to Us

We collect personal information when you:

  • Make a purchase
  • Subscribe to our email list
  • Contact customer support
  • Engage with us on social media

This may include:

  • Contact Information: Name, email, phone number
  • Billing & Shipping Information: Address, payment details (processed securely through third-party payment providers)
  • Demographic Information: Date of birth, gender, race/ethnicity (optional, for marketing)
  • Account Information: If you create an account, we collect login credentials

B. Automatically Collected Information (Device & Usage Data)

When you visit or interact with our Site, we may automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, products viewed, referring URLs
  • Cookies & Tracking Technologies: See Section 5 - Cookies & Tracking
  • Log Files: Track actions occurring on the Site, including timestamps, referring pages, and clickstream data
  • Web Beacons, Tags & Pixels: Electronic files that monitor browsing behavior, ad engagement, and conversions

We use Google Analytics and Facebook Pixel to analyze website traffic, track visitor interactions, and improve marketing efforts.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: Processing payments, arranging shipping, confirming purchases
  • Customer Support: Responding to inquiries and resolving issues
  • Fraud Prevention & Security: Detecting fraud and unauthorized transactions
  • Marketing & Advertising: Sending promotions, personalized recommendations, and targeted ads
  • Analytics & Performance Tracking: Measuring website traffic, user behavior, and ad effectiveness

We will not use your information for purposes that are not disclosed in this Privacy Policy without obtaining additional consent.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

A. Service Providers (Essential Business Functions)

We use third-party service providers to operate our business, including:

  • Shopify – E-commerce platform
  • Payment Processors – Stripe, PayPal, Amazon Pay
  • Shipping Partners – USPS, UPS, FedEx
  • Marketing & Advertising Partners – Meta (Facebook), Google, Klaviyo

B. Legal & Compliance Requirements

We may disclose personal information to:

  • Comply with legal obligations (subpoenas, government requests)
  • Enforce our Terms of Service
  • Prevent fraud or security threats

4. Your Privacy Rights & Choices

A. Rights Under GDPR (EU Users)

European Economic Area (EEA) residents have the right to:

  • Access their data and request a copy
  • Correct inaccuracies
  • Request deletion of personal data
  • Restrict processing in certain cases
  • Withdraw consent for marketing

To exercise these rights, contact concierge@terminalbstore.com.

B. Rights Under CCPA (California Residents)

California residents have the right to:

  • Know what personal data is collected
  • Opt out of data sharing for advertising
  • Request deletion of personal data

To submit a CCPA request, contact concierge@terminalbstore.com.

C. Global Opt-Out Requests

To opt out of marketing emails, click the unsubscribe link in our emails or contact us directly.

5. Cookies, Web Beacons, Pixels & Tracking Technologies

We use cookies and tracking technologies to:

  • Enhance your experience
  • Deliver personalized advertisements
  • Track website performance and security

Types of Tracking Technologies Used

  • Cookies: Small files stored on your device to remember preferences and enhance navigation
  • Log Files: Track user activity, including timestamps, IP addresses, browser types, and referring pages
  • Web Beacons & Tags: Invisible images embedded in emails and web pages to track engagement
  • Pixels: Tiny scripts used to measure ad effectiveness and retarget users (Google Ads, Facebook Pixel)

How to Manage Tracking & Cookies

You can disable cookies in browser settings. Visit All About Cookies for instructions.

Behavioral Advertising & Opt-Out Links

6. Data Security

We implement industry-standard security measures, including:

  • SSL encryption for data transmission
  • Secure payment gateways for transactions
  • Restricted access to personal data

However, no system is 100% secure. By using our Site, you acknowledge the risks of transmitting data online.

7. Retention of Personal Information

  • Order data is retained for tax and legal compliance
  • Marketing data is stored until you opt out
  • Customer accounts remain active until deleted

8. International Data Transfers

We store and process data in the United States. If you are an EU resident, data transfers comply with GDPR safeguards.

9. Do Not Track (DNT) Signals

We do not alter our data collection based on Do Not Track (DNT) signals.

10. Third-Party Links & External Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children's Privacy (COPPA Compliance)

Our Site is not intended for children under 13. We do not knowingly collect data from minors.

12. Updates to This Privacy Policy

We may modify this Privacy Policy periodically. The latest version will always be available on this page.

13. Limitation of Liability & Dispute Resolution

We are not liable for third-party data breaches or unauthorized access to user information.
Any disputes will be resolved via binding arbitration under California law.

14. Contact Information

For privacy concerns or data requests, contact us at:

Email: contact@terminalbstore.com
Mailing Address:
Terminal B INTL LLC
P.O. Box 21602
Long Beach, CA 90801, USA